Contact information
FoamNest is committed to providing accessible, professional, and reliable customer support.
Customers may contact us regarding:
- Product information;
- Order status;
- Shipping and tracking;
- Returns and refunds;
- Damaged or defective products;
- Payment questions;
- Website support;
- General business inquiries;
- Legal or policy-related notices.
Business Information
Business Name: FoamNest
Website: foamnest.rest
Year Established: 2026
Mailing and Business Address
FoamNest
104-615 Hamilton St
New Westminster, BC V3M 7A7
Canada
Please contact us before returning any product. The address above should not automatically be used as a return address unless our customer support team has provided written authorization.
Email Support
Email: support@foamnest.rest
For faster assistance, include your order number and the email address used during checkout.
For damaged, defective, incomplete, or incorrect products, include clear photographs or videos showing the issue.
Telephone Support
Phone: +1 (604) 515-7723
International telephone charges may apply depending on your service provider and location.
Customer Service Response Time
We aim to respond to customer inquiries within 24–48 business hours.
Response times may be longer during weekends, public holidays, promotional campaigns, or unusually high support volumes.
Order Support
When contacting us about an order, please provide:
- Your full name;
- Your order number;
- Your order email address;
- A clear description of your request;
- Relevant photographs or documents where applicable.
Never send complete payment card details, passwords, or other highly sensitive information by email.
Return Requests
All return requests must be approved before a product is sent back.
Please review our Return and Refund Policy and email support@foamnest.rest for return authorization and instructions.
Unauthorized returns may be delayed or refused.
Legal Notices
Formal legal notices may be sent to:
FoamNest
104-615 Hamilton St
New Westminster, BC V3M 7A7
Canada
A copy should also be emailed to:
Contact Form
Customers may also use the contact form available on foamnest.rest, where provided.
Submitting a contact form does not guarantee immediate receipt. For urgent order-related matters, email us directly and include your order number.