Terms of service
These Terms of Service govern your access to and use of foamnest.rest, including any content, features, products, and services offered by FoamNest.
Throughout these Terms, the words “FoamNest,” “we,” “us,” and “our” refer to FoamNest. The words “you,” “your,” and “customer” refer to any visitor, user, or purchaser using our website.
By accessing our website, creating an account, or purchasing a product, you agree to these Terms of Service and all policies referenced within them.
1. About FoamNest
FoamNest is an online retailer established in 2026 and based in British Columbia, Canada.
We offer bath accessories, body care tools, back scrubbers, exfoliating accessories, shower products, and related personal care items.
Our contact details are:
FoamNest
104-615 Hamilton St
New Westminster, BC V3M 7A7
Canada
Email: support@foamnest.rest
Phone: +1 (604) 515-7723
Website: foamnest.rest
2. Eligibility
By using our website, you confirm that:
- You are legally permitted to enter into a binding agreement;
- You have reached the age of majority in your jurisdiction, or you are using the website with the permission of a parent or legal guardian;
- The information you provide is accurate and complete;
- You will use the website only for lawful purposes.
You may not use our products, services, or website in violation of any applicable law or regulation.
3. Website Use
You agree not to:
- Use the website for unlawful, fraudulent, or abusive activities;
- Attempt to gain unauthorized access to our website, systems, accounts, or networks;
- Introduce viruses, malicious code, or harmful technologies;
- Copy, reproduce, distribute, or commercially exploit website content without authorization;
- Scrape, crawl, or automatically extract information from the website;
- Interfere with the website’s operation or security;
- Submit false orders, fraudulent payment information, or misleading claims;
- Impersonate another person or organization.
We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.
4. Product Information
We make reasonable efforts to display product descriptions, photographs, dimensions, colours, materials, features, and specifications accurately.
However:
- Colours may appear differently depending on your screen or device settings;
- Measurements may vary slightly due to manual measurement;
- Packaging may change without materially affecting the product;
- Product appearance may differ slightly between production batches;
- Product information may contain occasional typographical errors.
Minor differences that do not materially affect the product’s intended use are not necessarily considered defects.
5. Personal Care Product Use
FoamNest products are intended for normal personal care and bathing purposes unless otherwise stated.
Customers are responsible for:
- Reading product instructions before use;
- Using products only for their intended purpose;
- Inspecting products before each use;
- Keeping products clean and dry as appropriate;
- Discontinuing use if irritation, discomfort, or damage occurs;
- Keeping products away from children when the product is not suitable for unsupervised use.
Our products are not intended to diagnose, treat, cure, or prevent any medical condition. Product descriptions and general wellness information are provided for informational purposes only and are not medical advice.
Individuals with sensitive skin, allergies, injuries, skin conditions, or other health concerns should seek appropriate professional advice before using exfoliating or body-scrubbing products.
6. Prices and Currency
Product prices are displayed on the website in the currency selected or indicated at checkout.
Prices may change without prior notice. A price change will not affect an order that has already been accepted, except where an obvious pricing error has occurred.
The total amount payable, including applicable taxes and optional charges, will be displayed before the order is submitted.
7. Taxes, Duties, and Import Charges
Customers are responsible for reviewing any import requirements applicable to their destination.
International orders may be subject to customs duties, import taxes, brokerage fees, handling fees, or other government charges. These charges are generally not included in the product price unless expressly stated at checkout.
Such charges are imposed by local authorities and are outside FoamNest’s direct control.
8. Orders
Submitting an order is an offer to purchase products under these Terms.
After receiving an order, we may send an order confirmation. An automated confirmation does not necessarily mean that the order has been finally accepted or shipped.
We reserve the right to reject or cancel an order where:
- The product is unavailable;
- Payment cannot be authorized;
- The order information is incomplete or inaccurate;
- A pricing or product information error has occurred;
- Fraud or unauthorized activity is suspected;
- Delivery to the requested location is unavailable;
- The order violates these Terms or applicable law.
If payment has already been collected for a cancelled order, the applicable amount will be refunded.
9. Quantity Limits and Resale
We may limit product quantities purchased per customer, household, account, payment method, or delivery address.
Unless we provide written authorization, products purchased through foamnest.rest are intended for personal use and not for commercial resale or redistribution.
10. Payment
You agree to provide current, complete, and accurate billing and payment information.
By submitting payment information, you confirm that:
- You are authorized to use the selected payment method;
- The payment details are accurate;
- You authorize the applicable charges associated with your order.
Payments may be processed by third-party payment providers. FoamNest does not control the processing time, approval criteria, or security procedures of independent payment institutions.
11. Shipping and Delivery
FoamNest provides free standard worldwide shipping.
Estimated delivery normally takes 7–10 days after dispatch, subject to destination, customs processing, carrier operations, weather, public holidays, and other circumstances outside our reasonable control.
Shipping estimates are not guaranteed delivery dates unless expressly confirmed in writing.
Full details are available in our Shipping Policy.
12. Returns and Refunds
Eligible purchases may be returned free of charge within 30 days after confirmed delivery.
All returns, refunds, exchanges, and cancellations are governed by our Return and Refund Policy, which forms part of these Terms.
13. Promotions and Discount Codes
Promotions, discount codes, giveaways, and special offers may be subject to separate conditions.
Unless otherwise stated:
- Discount codes cannot be exchanged for cash;
- Only one discount code may be used per order;
- Discounts cannot be applied retroactively;
- Promotional offers may have expiration dates;
- Promotions may be changed or withdrawn before an order is placed.
We may refuse or cancel discounts obtained through fraud, misuse, technical error, or unauthorized distribution.
14. Intellectual Property
All website content, including branding, logos, product descriptions, photographs, graphics, designs, page layouts, videos, text, and other materials, is owned by or licensed to FoamNest and is protected by applicable intellectual property laws.
You may view and use the website for personal, non-commercial shopping purposes.
You may not reproduce, modify, republish, distribute, sell, license, or commercially use our content without prior written permission.
15. Third-Party Services and Links
Our website may contain links to, integrations with, or services provided by third parties, including payment processors, delivery companies, analytics providers, social platforms, and other service providers.
Third-party services are governed by their own terms and policies. FoamNest is not responsible for third-party websites, content, availability, security, or independent business practices.
Accessing a third-party service is at your own discretion.
16. User Content and Reviews
If you submit a review, photograph, comment, suggestion, or other content, you confirm that:
- You have the right to submit it;
- It is accurate and based on genuine experience;
- It does not violate another person’s rights;
- It is not unlawful, defamatory, abusive, misleading, or obscene;
- It does not contain malicious code or unauthorized advertising.
You grant FoamNest a non-exclusive, worldwide, royalty-free licence to use, reproduce, edit, display, and publish submitted content for business and promotional purposes, subject to applicable law.
We may remove content that violates these Terms.
17. Disclaimer of Warranties
We aim to provide accurate information and reliable services. However, except for warranties or guarantees that cannot legally be excluded, the website and services are provided on an “as available” basis.
We do not guarantee that:
- The website will always be available or error-free;
- All content will be completely free from errors;
- Every product will be suitable for every individual;
- Delivery services will never experience delays;
- Third-party services will always operate without interruption.
Nothing in this section excludes any mandatory consumer warranty, guarantee, or statutory right.
18. Limitation of Liability
To the maximum extent permitted by applicable law, FoamNest will not be liable for indirect, incidental, special, exemplary, or consequential losses arising from the use of the website or products.
Where liability cannot legally be excluded, FoamNest’s liability will be limited only to the extent permitted by applicable law.
These limitations do not apply to liability that cannot legally be limited, including liability arising from fraud, wilful misconduct, or other legally protected claims.
19. Indemnification
To the extent permitted by law, you agree to indemnify and hold FoamNest harmless from claims, damages, liabilities, and reasonable expenses arising from:
- Your unlawful use of the website;
- Your violation of these Terms;
- Your infringement of another person’s rights;
- Fraudulent or unauthorized activity connected to your account.
This provision does not apply where the claim results from FoamNest’s own breach, negligence, or unlawful conduct.
20. Privacy
Personal information collected through our website is handled in accordance with our applicable privacy disclosures and customer privacy settings.
You are responsible for reviewing the privacy information made available on foamnest.rest.
21. Errors and Omissions
We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.
Where an error affects an order already submitted, we will contact the customer and provide an appropriate option, which may include confirming the corrected order or receiving a refund.
22. Termination
We may suspend or terminate access to the website where a user materially violates these Terms, engages in fraud, interferes with website security, or creates a risk to FoamNest or other users.
Provisions that are intended to survive termination, including payment obligations, intellectual property rights, disclaimers, and limitations of liability, will remain effective.
23. Governing Law
These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada, without improperly restricting any mandatory consumer protections available in the customer’s place of residence.
24. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue in effect.
25. No Waiver
A delay or failure by FoamNest to enforce any provision of these Terms does not waive our right to enforce that provision in the future.
26. Changes to These Terms
We may update these Terms to reflect operational, legal, regulatory, or service changes.
The updated version will be posted on foamnest.rest with a revised “Last Updated” date. Changes will apply from the date of publication unless otherwise stated.
27. Contact Information
Questions about these Terms may be sent to:
FoamNest
104-615 Hamilton St
New Westminster, BC V3M 7A7
Canada
Email: support@foamnest.rest
Phone: +1 (604) 515-7723
Website: foamnest.rest